Enter the number "911" in the "To" field (do not enter with dashes)
Provide your address or location and type you need police, fire, or medical
Push the send button
Be prepared to answer questions and follow instructions from the 911 call taker
Text in simple words; do not use abbreviations, slang, or emojis
Keep text messages brief and concise
Once you have initiated a text-to-911 conversation, do not delete the message or turn off your phone until the dispatcher tells you it is ok. Call centers can only receive and reply to text 911 calls and cannot initiate a text message conversation without the caller texting 911 first
Use English if possible, translation services are not available for a text message to 911
Do not text and drive
Service is available for members of the deaf, hard of hearing, and speech impaired communities.
For Your Information (FYIs)
911 text messages can take longer to receive, maybe delivered out of order, or may not be received at all.
Text-to-911 is not available if you are in a “roaming” situation.
A text or data plan is required to place a text message to 911.